{"id":10,"date":"2026-07-10T19:59:28","date_gmt":"2026-07-10T19:59:28","guid":{"rendered":"https:\/\/kidsinbusiness.gr\/?page_id=10"},"modified":"2026-07-10T19:59:28","modified_gmt":"2026-07-10T19:59:28","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kidsinbusiness.gr\/en\/refund_returns\/","title":{"rendered":"Returns &amp; Refund Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last updated: July 2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At KidsInBusiness.gr we ensure you are completely satisfied with every purchase. If for any reason you are not satisfied, you have the right to return your order within <strong>14 calendar days<\/strong> of receiving your order, in accordance with European legislation on distance selling (Directive 2011\/83\/EU).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Physical Products (Board Games)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following conditions apply to physical board games:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Right to return within <strong>14 days<\/strong> of receipt, without requiring justification.<\/li><li>The product must be returned <strong>unused<\/strong>, in its original packaging and in excellent condition.<\/li><li>Return shipping costs are borne by the buyer, unless the product was defective or incorrect.<\/li><li>The refund is processed within <strong>14 days<\/strong> of receiving the returned product, using the same payment method you used.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Digital Products (Workbooks &amp; Digital Files)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For digital products (PDF workbooks, digital editions) <strong>the right of withdrawal does not apply<\/strong> after access has been granted or the file has been downloaded, in accordance with Article 16(m) of Directive 2011\/83\/EU. When purchasing digital content, you will be asked to confirm that you accept this exception.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you encounter a technical problem accessing or downloading the file, please contact us and we will assist you immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Defective or Incorrect Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a defective or incorrect product, please contact us within <strong>5 days<\/strong> of receipt by sending:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Photo of the product<\/li><li>Order number<\/li><li>Brief description of the problem<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In this case, we fully cover return and replacement costs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns Process<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Contact us at <strong>kidsinbusinessgr@gmail.com<\/strong> stating your order number and reason for return.<\/li><li>You will receive instructions on how to send the product within 24 hours.<\/li><li>Send the product with a tracked delivery service.<\/li><li>Once we receive and inspect the product, we will notify you of the return approval.<\/li><li>The refund is processed automatically to the original payment method within 14 days.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding returns, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>Email:<\/strong> kidsinbusinessgr@gmail.com<br>\ud83c\udf10 <strong>Website:<\/strong> kidsinbusiness.gr<br>\u23f1 <strong>Response within:<\/strong> 24 hours (working days)<\/p>","protected":false},"excerpt":{"rendered":"<p>\u03a4\u03b5\u03bb\u03b5\u03c5\u03c4\u03b1\u03af\u03b1 \u03b5\u03bd\u03b7\u03bc\u03ad\u03c1\u03c9\u03c3\u03b7: \u0399\u03bf\u03cd\u03bb\u03b9\u03bf\u03c2 2026 \u0395\u03c0\u03b9\u03c3\u03ba\u03cc\u03c0\u03b7\u03c3\u03b7 \u03a3\u03c4\u03bf KidsInBusiness.gr \u03c6\u03c1\u03bf\u03bd\u03c4\u03af\u03b6\u03bf\u03c5\u03bc\u03b5 \u03bd\u03b1 \u03b5\u03af\u03c3\u03c4\u03b5 \u03b1\u03c0\u03cc\u03bb\u03c5\u03c4\u03b1 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03b9\u03b7\u03bc\u03ad\u03bd\u03bf\u03b9 \u03bc\u03b5 \u03ba\u03ac\u03b8\u03b5 \u03b1\u03b3\u03bf\u03c1\u03ac \u03c3\u03b1\u03c2. \u0391\u03bd \u03b3\u03b9\u03b1 \u03bf\u03c0\u03bf\u03b9\u03bf\u03bd\u03b4\u03ae\u03c0\u03bf\u03c4\u03b5 \u03bb\u03cc\u03b3\u03bf [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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